Frequently Asked Questions

 PremierRoomGolf
Room230
Golf4012
Wine12
Pool20
Cake1

In addition, all packages will receive 20% off food and beverage at participating restaurants, bars and lounges, up to 30% off spa services and a 20% discount at Country Club of the Pacific Pro-shop

See Terms & Conditions for full details.

The PHR Club card is valid at the following properties:  

  • Hilton Guam Resort & Spa
  • Hyatt Regency Guam 
  • Sheraton Laguna Resort Guam
  • Pacific Islands Club Guam
  • Hotel Nikko Guam
  • Country Club of the Pacific

Premier Hotels and Restaurants Club - Terms and conditions

Members may select ONE of the following voucher packages:

Voucher Premier Room Social
Room 2 3  
Golf 4 0  
Pool 20 20  
Wine 12 12  
Cake 1 1  
20% F&B Discounts * * *
Yoga Discounts * * *
Spa Discounts * * *
$10 off Local Rate * * *

20% Food & Beverage Discount at Participating Restaurants, Bars and Lounges (special rules apply at CCP restaurant and KENTO’s – see below)

  • 20% discount is available at all times of day during operating hours at participating outlets.
  • Discount will only be applied upon presentation of a valid membership card.
  • Discount is limited to one bill (Member’s Table Only).  Members may not apply their discounts to pay bills for other tables.  Only one (1) Premier Hotels and Restaurants Club membership card may be used per table per visit.
  • Maximum number of covers to which discount may be applied varies from outlet to outlet. Please inquire with each outlets for more details.
  • Discount may not be valid on certain holidays and special events. Please inquire with each outlet for more details.
  • Discount does not apply to banquet events (function rooms, meeting rooms, ballroom, or pool.)
  • Discount does not apply to special events or celebrations booked in outlets.
  • Discount does not apply to catered events.
  • Discount may not be available for specialty items to-go (e.g., holiday dinners, holiday cakes, etc.).  Please inquire with each outlets for more details.
  • Discount cannot be combined with any other special discounts.  Discount is not valid in conjunction with any other discounted offers or special promotions.
  • Discount only applies when paying cash or credit card (no company charges)

Participating Properties and Outlets

Hilton:  Caffe Cino, Islander Terrace, Tree Bar, Roy’s Lounge and Restaurant, Fisherman’s Cove

Hyatt:   Al Dente, Breezes, Niji, the lounge, the deli, Café Kitchen

Nikko:   Benkay, Bougainvillea, Fountain Lounge, Magellan, Toh Lee , Carme

PIC:      Bistro, Hanagi, Skylight, Sunset Bar, Pacific Fantasies Dinner Show, Rock & Roll Noodle,   Café Espress, Pool Bar

Sheraton Laguna BBQ, The Point, President Nippon, La Cascata

Special Rules Applicable to CCP Restaurant

  • Member’s bill must be more than $10.00 for food and beverages to be eligible for 20% discount.
  • 20% discount does not apply for beverages only bills
  • The maximum cover for one bill is up to 6 covers.

Special Rule Applicable to KENTO’s

  • 20% discount from food and beverage bill up to 6 covers.

Multiple Spa Discounts

  • Spa ayualam (Hilton & Nikko) – 30% off massage treatment and retail items.
  • Angsana Spa (Sheraton) –  30% on a la carte massage. 20% discount on Spa Packages, On Spot Massage, and Facial treatment.
  • Island Sirena (Hyatt) – 20% Spa Suite or Spa Room Treatment

Terms and Conditions:  Advance reservation required, Discount applied ONLY to member.  Valid membership card must be presented along with a matching valid ID. This Discount is not to be combined with any other promotion or any special offerings.  Not valid for any Gift Certificate Purchase.  Reservation must be made for the Spa location.

  Complimentary Room Stay Benefit

  • Room Stay Vouchers are NON transferrable.
  • Room reservation must be booked under the name of member.
  • This Benefit  can be redeemed ONLY at Hyatt Regency Guam Hotel, Hilton Guam Resort & Spa,  Sheraton Laguna Guam Resort, Pacific Islands Club Guam and Hotel Nikko Guam.
  • Member must be present at time of check-in.
  • Members may only redeem maximum of 3 complimentary room stay vouchers.
  • Not redeemable during blackout dates. Please inquire upon booking your reservation.
  • Maximum number of guests per room varies according to hotel.  Please inquire upon reservation.
  • Presentation of valid membership card and ID (if requested) is required.
  • Subject to availability. Please note that a certain number of rooms have been allocated for this promotion and availability is subject to this allotment and not total hotel availability.
  • Vouchers are not replaceable when lost or damaged.
  • Advanced reservation required.  Members must state that the Complimentary Room Stay Benefit is being used at the time of reservation and must present the QR Code and/or along with a valid membership card and a matching valid ID, if requested at time of check-in. This benefit will not be honored on check-out if it was not mentioned at time of reservation.  

  $10 Off Local Rate

  • Subject to availability, Blackout Dates may apply. This may not be combined with special promotion rate.
  • Advance reservation is required.  At time of reservation, member must state the member number and expiration date.
  • Member must present a valid membership card at time of check-in.
  • Maximum number of guests per room varies according to hotel.  Please inquire upon reservation. 

Twenty (20) Pool/Tennis Court Complimentary Pass Benefit

  • PIC Tennis court is excluded from this privilege.
  • Reservations and Towels are required at PIC Waterpark.
  • Pool/Tennis Complimentary Pass Benefit is  NON transferrable.
  • Member will receive a total of 20 Pool/Tennis Court Complimentary Pass Benefit.  – Four (4) pool/tennis court complimentary pass vouchers for each Participating Hotel.  
  • Member may use either the pool or tennis court on the same day the voucher is redeemed.
  • Not redeemable during blackout dates, special events or tournaments.
  • Valid for one (1) member per one (1) pool/tennis pass.
  • Advanced reservations required.
  • Vouchers can be converted for use at another hotel for an additional fee as follows:
    • PIC $15
    • Hyatt $10
    • All other hotels $5
  • Members are required to bring their own equipment (tennis rackets and balls).
  • Vouchers are not replaceable when lost or damaged.

$20 Special Rate Round of Golf Benefit

  • Member must present valid membership card with voucher.
  • Golf benefit is NON transferrable.
  • Playing member may sponsor 3 other players
  • Non-playing member may sponsor up to 4 players
    • Member must be present at check in
  • Member can play a round of golf for $20 fee.
  • Not redeemable during blackout dates.
  • During weekends and on holidays, vouchers are redeemable ONLY for AFTERNOON rounds..
  • Advance reservation required. (Please call CCP at 671-789-1361)  
  • Presentation of valid membership card and ID (if requested) is required. 

20% Discount at CCP Pro Shop 

  • Pro Shop discount applies to APPAREL ONLY, not applicable to sale items.

Twelve (12) Complimentary Beverage Benefit

  • Vouchers are redeemable for (1) complimentary bottle of house wine or (1) bottle of sparkling wine or (3) beers or (3) non-alcoholic beverages
  • Must be 21 years or older to consume alcoholic beverages.
  • Multiple vouchers can be used per check. Multiple voucher redemption varies from outlet to outlet. Please inquire with each outlets for more details.
  • Advance reservation required.
  • Valid for lunch and dinner with a minimum purchase of two (2) entrees.
  • Beverages must be consumed in the restaurant and cannot be taken out of the restaurant.
  • Presentation of valid membership card and ID (if requested) is required.
  • Vouchers are not replaceable when lost or damaged.
  • Valid at the following outlets:
    • Hyatt: Al Dente, Niji, Café Kitchen, Breeze’s
    • Hilton: Roy’s, Fisherman’s Cove, Islander Terrace
    • Sheraton: President Nippon, La Cascata
    • PIC: Bistro, Hanagi, Pacific Fantasies Dinner Show, Sunset BBQ (with purchase of 2 adult dinners)
    • Nikko: Toh Lee, Benkay, Magellan
  • Complimentary beverage benefit  is NON transferrable. 

One (1) Complimentary Celebration Cake Benefit

  • Complimentary Celebration Cake benefit  is NON transferrable.
  • Valid at any hotel dine-in only.  Not valid for take away.
  • More than 48 hours advanced reservation required.
  • Sizes and flavors vary at each outlet.
  • The number on the QR code must match the membership card number in order to be valid.
  • Presentation of membership card and ID (if requested) is required.
  • QR code is not replaceable when lost or damaged.

$5 off Yoga Sessions

  • Members only
  • Advanced reservation required.
  • Valid only at PIC, Hilton, and Sheraton.

Renewal Procedures

  • Renewing members may avail the $50.00 discount rate for renewal purchase within 30 days after their member expiration date.
  • Any renewal purchases after the 30 days grace period will be charged at the full member price of $350.00
  • Renewal and payment toward Premier Hotels and Restaurants Club must be made online.

General Terms and Conditions

  • MEMBERSHIP CARDS AND VOUCHERS ARE VALID ONLY IF PURCHASED FROM AN EMPLOYEE OF PHR KEN MICRONESIA, INC.  MEMBERSHIP CARDS AND VOUCHERS PURCHASED FROM PERSONS NOT EMPLOYED BY PHR KEN MICRONESIA, INC, WILL NOT BE HONORED.
  • All the application and payment toward Premier Hotels and Restaurants Club must be made online.
  • Please allow one (1) to two (2) weeks for delivery of membership packet after the submission of application form and payment online.
  • Membership and all Vouchers are NON TRANSFERABLE and valid only for one (1) year (from membership start date)
  • Limit to (1) active membership per member
  • Participating locations are subject to change without notice.
  • Premier Hotels and Restaurants Club reserves the right to change, modify or amend the benefits and any terms and conditions without prior notice.
  • Membership fees are non-refundable regardless of reason.
  • Payment can be made by credit card only.          
  • By accepting the membership, each member agrees to receive information on promotions, specials and other information related to the program and its properties by email, fliers or by telephone.
  • Neither Premier Hotels and Restaurants Club nor participating properties shall be liable for an amount greater than the membership fee to any member as a result of any dispute arising from or in conjunction with his/her membership.
  • Terms and conditions/restrictions for benefit vary according to each benefit  and for each participating outlet.
  • Advanced reservation required  prior to use of benefits; Member must inform the agent at the time of check-in or arrival that member intends to use the benefit and must surrender the QR code at the time of use.
  • Premier Hotels and Restaurants Club has the right to refuse service to anyone. 
  • Member must be 18 or older to purchase.

Number of Maximum Pax 20% discount applicable

Hotel Outlet Max persons
HOTEL NIKKO GUAM

Benkay

10

Bougainvillea

10

Fountain Lounge

10

Magellan

20

Toh Lee

10

 

 

 

 

PACIFIC ISLANDS CLUB GUAM

Bistro

10

Hanagi

10

Skylight

10

Sunset Bar

10

Pacific Fantasies Dinner Show

10

Rock & Roll Noodle

10

Pool Bar

10

Café Express

10

HYATT REGENCY GUAM

Al Dente

no limit

Breezes

no limit

Niji

no limit

The Lounge

no limit

The Deli

no limit

Café Kitchen

no limit

HILTON GUAM RESORT & SPA

Café Chino

no limit

Islander Terrace

10

Tree Bar

10

Tropics BBQ

not applicable

Roy's Lounge & Restaurant

6

Fisherman's Cove

10

SHERATON LAGUNA GUAM RESORT

Laguna BBQ

8

The Point

no limit

President Nippon

8

La Cascata

no limit

Sunset Surf

not applicable

 

 

 

HOTEL NIKKO GUAM

 

 

Holidays

Black Out Dates

Restrictions

New Years Day

 

 

Dr. Martin Luther King, Jr. Day

 

 

St. Valentine's Day

 

 

President's Day

 

 

Good Friday

 

 

Memorial Day

 

 

Mother's Day

 

 

Father's Day

 

 

Independence Day

 

 

Labor Day

 

 

Columbus Day

 

 

Veteran's Day

 

 

Thanksgiving Day

 

 

Christmas Day

 

 

 

 

PACIFIC ISLANDS CLUB GUAM

 

 

Holidays

Black-Out Dates

Restrictions

New Years Day

 

Dr. Martin Luther King, Jr. Day

 

 

St. Valentine's Day

 

President's Day

 

 

Good Friday

 

 

Memorial Day

 

 

Mother's Day

 

Father's Day

 

 

Independence Day

 

 

Labor Day

 

 

Columbus Day

 

 

Veteran's Day

 

 

Thanksgiving Day

 

Christmas Day

 

 

 

HYATT REGENCY GUAM

 

 

Holidays

Black-Out Dates

Restrictions

New Years Day

 

 

Dr. Martin Luther King, Jr. Day

 

 

St. Valentine's Day

 

 

President's Day

 

 

Good Friday

 

 

Memorial Day

 

 

Mother's Day

 

 

Father's Day

 

 

Independence Day

 

 

Labor Day

 

 

Columbus Day

 

 

Veteran's Day

 

 

Thanksgiving Day

 

 

Christmas Day

 

 

Easter Day

 

 

 

 

HILTON GUAM RESORT & SPA

 

 

Holidays

Black-Out Dates

Restrictions

New Years Day

Max of 6 people at Islander Terrance for discount.

Dr. Martin Luther King, Jr. Day

 

 

St. Valentine's Day

 

 

President's Day

 

 

Good Friday

 

 

Memorial Day

 

 

Mother's Day

Max of 6 people at Islander Terrance for discount.

Father's Day

 

 

Independence Day

 

 

Labor Day

 

 

Columbus Day

 

 

Veteran's Day

 

 

Thanksgiving Day

Max of 6 people at Islander Terrance for discount.

Christmas Day

Max of 6 people at Islander Terrance for discount.

(Please list special events below if known)

 

 

New Year's Eve

Max of 6 people at Islander Terrance for discount.

Christmas Eve

Max of 6 people at Islander Terrance for discount.

 

Discounts are applicable only on the a la carte menu and regular buffet

not applicable on special set menus at Roy’s and Fisherman's cove.

 

 

 

 

SHERATON LAGUNA GUAM RESORT

 

 

Holidays

Black-Out Dates

Restrictions

New Years Day

 

 

Dr. Martin Luther King, Jr. Day

 

 

St. Valentine's Day

 

 

President's Day

 

 

Good Friday

 

 

Memorial Day

 

 

Mother's Day

 

 

Father's Day

 

 

Independence Day

 

 

Labor Day

 

 

Columbus Day

 

 

Veteran's Day

 

 

Thanksgiving Day

 

 

Christmas Day

 

 

 

 

 

 

 

Memberships may not be shared and are non-transferrable.  Benefits may be redeemed by the cardholder only.

 

 

For security purposes, no benefits can be redeemed without the membership card being scanned by our secured equipment.

 

If you believe your card is lost or stolen, please call the PHR office immediately at 647-2582.

There will be a $20 fee for a replacement card.

 

 

The membership is valid for one year from the time of registration.

 

All membership benefits are non-transferrable and will not be valid after your card’s expiration date.

 

Memberships will not be automatically renewed.

All members will need to re-enroll at phrclubguam.com to continue to receive membership benefits.

For further assistance, please contact the PHR Club office at +1-671-647-2582.

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